Terms and Conditions
Group Class
- Strictly no refunds or transfers will be made for any class purchases.
- All classes must be booked with a valid class pack. No walk-ins at the studio are allowed. Individuals who show up without a valid class reservation will be denied entry.
- Classes require a minimum of 2 signups to proceed. If the minimum number of signups is not met 12 hours prior to the start of class, the class will be cancelled. Class cancellation emails will be sent to notify remaining signups.
- It is the individual’s responsibility to ensure that their account on Vibefam is subscribed to our emails and that thebeaconmovement@gmail.com is listed as an approved sender to the email address associated with their account with us. This allows for prompt communication.
- Class credit will be forfeited for cancellation of bookings made less than 12 hours prior to the start of class. Forfeited class credits will not be reimbursed. Situations involving health or medical reasons must be supplemented with medical certificates and will be reviewed on a case-by-case basis.
- The teacher reserves the right to refuse entry to any student who arrives more than 10 minutes late to class, due to safety issues.
- Packages of 10 sessions can be shared between two people. To do so, please notify The Beacon Movement before making your purchase. Sharing is strictly prohibited without prior notification to The Beacon Movement before purchase. The validity period for each individual will be adjusted according to the number of credits allocated to them. Please note that once the package has been started, it cannot be shared or transferred.
- Extension of packages costs $5/week.
- All packages will start on the date of purchase unless communicated with The Beacon Movement prior to purchase.
Trial Class
- Validity of the Trial Class is for 1 month from the day of purchase.
- The trial class offer is valid for newcomers only. Individuals who have previously taken classes with us are not eligible for this offer.
- Each person can purchase only one trial class. If an individual purchases more than one trial class, there will be no refunds under any circumstances.
Expired Credits Rollover
- Expired class credits can be rolled over to a newly purchased class pack within 30 days of expiration.
- Credit rollover can only be requested via email. Please email thebeaconmovement@gmail.com to request the rollover.
Term Pack
- Registrations are confirmed upon receiving a confirmation reply after payment is made.
- The minimum sign-ups for each term pack is 2 pax; the class will be cancelled if minimum sign-ups are not met.
- Strictly no refunds and transfers upon registration confirmation. Refunds are only given if minimum sign-ups are not met.
1 class credit is given for a missed class; you can use it to attend regular group classes only. The abovementioned class credit is valid for one month from the date of the missed class; it cannot be used for other term packs. There is also no make-up class.
To uphold fairness and availability for all members, you have the flexibility to convert a maximum of 2 missed classes to normal group sessions. As spots are reserved for committed members, your cooperation ensures everyone has an equal chance to benefit from our classes.
To claim the class credit, please email thebeaconmovement@gmail.com within 3 days of your missed class.
Private Training
- Trial Class is valid for the first session; with one-time redemption per person.
- Trial Class session is only valid for one month from purchase date with no further extension period.
- Trial class session is non-transferrable.
- Trial Class session and Private Training packages are non-refundable after payment has been made.
- Extension of Private Training packages costs $5/week.
- Trial Class session is only valid after payment has been received and acknowledged by The Beacon Movement.
- Class credit will be forfeited for cancellation of bookings made less than 12 hours prior to the start of class. Forfeited class credits will not be reimbursed. Situations involving health or medical reasons must be supplemented with medical certificates and will be reviewed on a case-by-case basis.
General Policies
- Socks are recommended to be worn for Pilates Classes.
- Shower facilities and amenities are available. Bring a personal towel for showering.
- A water dispenser with both hot and cold water is available. Bring a personal bottle.
- Individuals attending classes must comply with all studio policies, rules, and regulations.
- The Beacon Movement reserves the right to refuse service to anyone who violates our terms and conditions or engages in inappropriate or disruptive behaviour during class.
- By purchasing class packages or attending classes, individuals acknowledge that they have read, understood, and agreed to all of our terms and conditions.
- The Beacon Movement reserves the right to change these terms and conditions at any time without prior notice.